Home Business Focus: Online clothing retailers hunt for better fit to cut costly returns Business Focus: Online clothing retailers hunt for better fit to cut costly returns By Genpie - December 22, 2018 206 0 Facebook Twitter Google+ Pinterest WhatsApp Models testing fashion brands like Adidas, Benetton and Gap are finding that almost a third of the shoes and clothes they try on are bigger or smaller than the size on the label indicates, explaining why many clothes bought online are sent back.